fb99 Terms & Conditions

📋 Introduction

Welcome to fb99, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions constitute a legally binding agreement between you (the "Player") and fb99 ("we", "us", or "the Platform"). They govern your access to and use of the fb99 website, mobile interface, games, promotions, and all associated services.

By registering an account, logging in, or placing any wager on fb99, you confirm that you have read, understood, and agreed to these Terms & Conditions in their entirety. If you do not agree with any part of these terms, you must immediately cease use of the Platform. fb99 reserves the right to update or amend these terms at any time, and continued use of the Platform following any amendment constitutes acceptance of the revised terms.

🪪 Eligibility Requirements

Access to the fb99 Platform is strictly limited to individuals who meet all of the following criteria. It is your sole responsibility to confirm your eligibility before creating an account or placing any wager.

• Age: You must be at least 21 years of age. This Platform is strictly for adults aged 21 and above. Minors are absolutely prohibited from accessing or using fb99 in any capacity.
• Jurisdiction: You must be physically located in a jurisdiction where online gaming and sports betting are not prohibited. It is your responsibility to verify the applicable local laws before participation.
• Single Account: Each individual player is permitted to hold only one active account on fb99. Creating multiple accounts for the same person is strictly prohibited and will result in permanent suspension.
• Identity Verification (KYC): Players must provide accurate, up-to-date personal information and complete any identity verification process required by fb99. Failure to pass KYC checks may result in restricted access or withheld withdrawals.

fb99 reserves the right to request additional verification documents at any stage of the account lifecycle. Providing false or misleading information during registration or verification is a material breach of these Terms & Conditions and may result in immediate account closure and forfeiture of any balances held.

🔐 Account Registration & Security

To access the full range of fb99 services, you must register for an account by providing a valid username, password, and any additional details required at the time of registration. You agree to keep your login credentials strictly confidential and to notify fb99 immediately if you suspect any unauthorised access to your account.

• You are solely responsible for all activity that occurs under your account, whether authorised by you or not.
• You must not share your account credentials with any third party, including family members. Account sharing constitutes a breach of these terms.
• fb99 employs SSL encryption and secure data storage to protect account information. We are committed to safeguarding your personal data in accordance with our Privacy Policy.
• In the event of a forgotten password, you may request a secure reset via the registered contact details on your account. fb99 will never ask for your password via email or live chat.

fb99 reserves the right to suspend or permanently close any account that exhibits suspicious activity, breaches these terms, or poses a risk to the integrity of the Platform or other players.

💰 Deposits and Withdrawals

fb99 supports a range of local payment methods to ensure fast, convenient transactions for players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, and beyond. All deposits are credited in Bangladeshi Taka (BDT) and are subject to the following conditions.

• The minimum deposit amount is ৳500. Deposits made via bKash, Nagad, Rocket, or Upay are generally credited within minutes, subject to network availability.
• Withdrawal requests are reviewed and processed within 24–72 hours, depending on the payment provider. fb99 is not liable for delays caused by the payment intermediary or banking institution.
• Withdrawals will only be processed to a payment method registered in the same name as the verified player account. Third-party payment transfers are not permitted.
• fb99 reserves the right to request source-of-funds documentation before processing any withdrawal above a specified threshold. This is a standard anti-fraud and anti-money laundering measure.

Deposits that cannot be matched to a valid player account, or that are made via unrecognised payment channels, may be returned to sender minus any applicable processing fees. In cases of suspected fraudulent deposits, fb99 reserves the right to freeze the associated account pending investigation.

🎁 Bonuses and Promotions

fb99 offers a variety of bonuses and promotional offers to both new and existing players, including welcome bonuses, reload bonuses, free spins, and seasonal promotions tied to events such as IPL, BPL, Eid, and Pohela Boishakh. All bonuses are subject to the following terms.

• All bonus amounts are subject to a rollover (wagering requirement) before they can be withdrawn as cash. The applicable rollover multiplier will be clearly stated on each individual promotion page.
• Bonuses are non-transferable and may only be used on the account to which they are credited. Bonus funds cannot be converted to cash directly without meeting the stated wagering requirements.
• fb99 reserves the right to withdraw, modify, or cancel any bonus offer at any time without prior notice. Any bonus obtained through fraudulent means, collusion, or exploitation of system vulnerabilities will be forfeited immediately.
• Players must opt in to specific promotions where required. Bonuses not claimed within the validity window specified in the promotion details will expire automatically and cannot be reinstated.

Players are advised to review the specific terms accompanying each individual promotion before opting in. In cases of dispute regarding a bonus, the decision of fb99 shall be final and binding.

🚫 Prohibited Conduct

fb99 maintains a zero-tolerance policy toward conduct that disrupts the integrity of the Platform, harms other players, or constitutes any form of fraud or abuse. The following actions are strictly prohibited and will result in immediate account suspension and potential legal action.

• Using automated tools, bots, scripts, or artificial intelligence to manipulate game outcomes, exploit bonus terms, or circumvent security measures.
• Collusion with other players to gain an unfair advantage in any game, including poker, live dealer games, or sports betting markets.
• Depositing or transacting through payment accounts that do not belong to the registered player, including use of stolen payment credentials.
• Attempting to reverse-engineer, hack, or tamper with any aspect of the fb99 Platform, its software, game servers, or payment processing infrastructure.
• Registering multiple accounts to abuse welcome bonuses or other promotions. fb99 uses device fingerprinting and IP monitoring to detect multi-account behaviour.

Where prohibited conduct results in financial losses to fb99 or other players, we reserve the right to pursue recovery of those losses through all available legal channels. All suspected fraudulent activity is reported to the relevant authorities.

©️ Intellectual Property

All content published on the fb99 Platform, including but not limited to text, graphics, logos, game interfaces, software code, promotional materials, and user interface elements, is the exclusive intellectual property of fb99 or its licensed content providers. No part of this Platform may be reproduced, distributed, transmitted, displayed, published, or broadcast without the prior written consent of fb99.

The fb99 name, logo, and associated brand identifiers aretrademarks of fb99. Unauthorised use of any fb99 trademark, trade name, or brand asset in any manner — including in third-party advertising, social media, or web content — is strictly prohibited and may constitute trademark infringement under applicable law.

⚠️ Limitation of Liability

fb99 provides its Platform on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, fb99 expressly disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. fb99 does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components.

In no event shall fb99, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation lost profits, lost data, loss of goodwill, service interruption, computer damage, or system failure, arising out of or in connection with your use of, or inability to use, the Platform or its services, even if fb99 has been advised of the possibility of such damages.

🔒 Privacy and Data Protection

fb99 is committed to protecting the privacy and personal data of all players. The collection, use, storage, and sharing of your personal information is governed by our Privacy Policy, which forms an integral part of these Terms & Conditions. By using the Platform, you consent to the processing of your personal data as described in the Privacy Policy.

fb99 does not sell, rent, or trade your personal information to unaffiliated third parties for their marketing purposes. Data shared with payment processors, identity verification providers, and fraud prevention services is strictly limited to what is necessary to deliver those services and comply with applicable legal obligations.

🚪 Account Suspension and Termination

fb99 reserves the right to suspend, restrict, or permanently terminate any player account at its sole discretion, with or without prior notice, where it has reasonable grounds to believe that the account has been involved in prohibited conduct, breach of these Terms & Conditions, or any activity that may damage the reputation, security, or financial integrity of the Platform.

Players who wish to voluntarily close their account may do so by contacting fb99 support. Upon account closure, any remaining real-money balance (excluding bonus funds that have not met wagering requirements) will be returned to the player via their registered payment method, subject to a completed KYC verification. Accounts closed due to breach of these terms will forfeit all balances.

📝 Amendments to Terms

fb99 reserves the right to amend, update, or replace these Terms & Conditions at any time. When changes are made, the updated version will be published on this page with a revised effective date. We may, but are not obligated to, notify registered players of material changes via email or in-platform notification.

Your continued use of the fb99 Platform after any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree with the updated terms, you must stop using the Platform and may request account closure as described in the Termination section above.

🌐 Governing Law and Disputes

These Terms & Conditions are governed by and construed in accordance with applicable international online gaming regulations and general principles of commercial law. Any dispute arising between a player and fb99 that cannot be resolved through direct negotiation shall be submitted to binding arbitration. fb99 is committed to resolving disputes fairly, transparently, and in a timely manner. Players in Bangladesh are encouraged to first contact our support team at [email protected] before escalating any complaint.

✉️ Contact Us

If you have any questions, concerns, or requests relating to these Terms & Conditions, please reach out to the fb99 support team. Our customer service representatives are available around the clock to assist players across Bangladesh, including those in Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

Email: [email protected] (plain text — not a clickable link). Response times are typically within 24 hours Bangladesh Standard Time (BST, UTC+6).