Responsible Gaming at fb99

Our Commitment to Safe Play

At fb99, we take responsible gaming seriously. Gambling is intended to be a form of entertainment, and we want every player in Bangladesh to enjoy their experience within safe boundaries. We provide a comprehensive set of tools and resources designed to help you stay in control of your gaming activity at all times.

We strongly believe that gambling should never interfere with your personal finances, relationships, or daily responsibilities. If at any point gambling stops feeling fun and starts feeling like a burden, we encourage you to use our responsible gaming tools or reach out to our support team immediately. Our platform is designed exclusively for adults aged 21 and above.

Self-Exclusion: Taking a Step Back

Self-exclusion is one of the most effective tools for players who feel their gambling is getting out of hand. When you activate self-exclusion on fb99, your account is temporarily or permanently suspended — you will not be able to log in, place bets, or make deposits during the exclusion period.

To request self-exclusion, contact our support team via email at [email protected]. Our team will process your request within 24 hours and ensure your account is restricted in accordance with your chosen exclusion period — ranging from 30 days to a permanent ban. We take these requests very seriously and act on them with urgency.

Deposit Limits: Control Your Budget

Setting deposit limits is one of the simplest and most practical ways to manage your gambling budget. With fb99's deposit limit feature, you can define a maximum amount you are willing to deposit over a daily, weekly, or monthly period. Once the limit is reached, your account will automatically block any further deposits until the reset period passes.

Whether you fund your account via bKash, Nagad, Rocket, or Upay, your deposit limit applies universally. We strongly recommend all players — especially those who are new to online gambling — to set a realistic deposit limit from the moment they register. Remember: gambling should be financed only from disposable income, never from money reserved for essentials like rent, food, or education.

Time-Out & Cooling-Off Periods

Sometimes you simply need a break. fb99 offers a time-out feature that lets you pause your account for a defined period — from 24 hours up to 6 weeks — without permanently closing it. During a time-out, you cannot log in, place bets, or receive promotional communications. For longer breaks, you can request a cooling-off period of up to 6 months. These features are designed to give you breathing room and allow you to return to gambling with a clearer, calmer mindset. Contact our support team to activate a time-out or cooling-off period at any time.

Recognizing Problem Gambling

Problem gambling can develop gradually and is not always easy to recognize. Below are some warning signs that suggest your gambling habits may be moving into unhealthy territory. If several of these apply to you, we strongly encourage you to take action now.

• Gambling more than you can afford to lose
• Borrowing money or selling possessions to fund gambling
• Chasing losses with increasingly larger bets
• Neglecting work, family, or daily responsibilities due to gambling
• Feeling restless, irritable, or anxious when not gambling
• Hiding gambling activity from friends or family

Tips for Healthy Gambling Habits

Gambling responsibly means setting clear boundaries and sticking to them. Here are some practical tips to help you enjoy fb99 as pure entertainment without letting it impact your wellbeing.

• Set a strict budget before you start and never exceed it under any circumstances
• Treat gambling as entertainment, never as a source of income or financial solution
• Take regular breaks — step away from the screen every hour and do something else
• Never gamble under the influence of alcohol, stress, or emotional distress
• Keep track of how much time and money you spend on gambling every session
• Balance gambling with other hobbies, social activities, and time spent with family

Frequently Asked Questions